What We Collect and Why We Collect It
When you open an account with us, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. We use this to verify your identity, process your deposits and withdrawals, and keep your account secure.
-
1
We also collect device and session data automatically: your IP address, browser type and the pages you visit inside the lobby. This helps us detect unusual login activity and keep the platform running correctly for you. We do not collect more than we need. Payment transaction
-
2
references from bKash, Nagad and Rocket are stored to resolve any deposit or withdrawal queries you raise with our support team. We do not store your full mobile wallet PIN or password — those stay on your device and with your payment provider. Where you give
-
3
us consent to send account or promotional messages, we hold that preference in your account settings and you can change it at any time. All data we hold is subject to the laws applicable in your jurisdiction. Availability and data obligations depend on local law and
-
4
the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.